How to Expedite Your Customer Support Issue

Need help? We’re here! How to Expedite Your Customer Support Issue

When you have questions about your Real Green Systems software, or when an issue arises that requires assistance from our Tech Support or Customer Success teams, we want to make it as easy and fast as possible for you to get the help you need. There are several different ways to get in touch with our team:

Via the Web:

Visit and click on the “Tech Support” button at the top right of the screen.

That will take you to a form where you can share the specifics of your issue and the best way
for us to get in touch with you. Fill out the form with as much detail as you can; that will help us
help you more effectively.

When you’re finished, click the “open ticket” button at the bottom of the page. This will send
your request directly to the correct team. You’ll immediately receive an automated response
letting you know that we’ve received your request, and a member of our team will reach out to
you shortly.

Via Phone: Call 800-422-7478 (option 1) to be connected to our Tech Support team.
Via Email: Email to reach our Tech Support team.

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